Category · Q&A index
Consumer Rights
Consumer protection, refund rights, return policies.
14DAYS
Online purchase return window
30DAYS
Defective goods return period
AED 50,000
Small claims dispute threshold
3YEARS
Consumer claim statute of limitations
Start here
01
I want to return goods I bought online
Learn about your right to return online purchases in the UAE, including cooling-off periods, merchant obligations, and the process for refunds under consumer protection laws.
1 question
02
I received a defective or faulty product
Understand your legal remedies when goods are damaged, defective, or don't match their description, and how to claim repairs, replacements, or refunds from sellers.
03
I need to claim warranty on a product
Find out about manufacturer and seller warranty obligations in the UAE, warranty periods, covered defects, and how to lodge and pursue warranty claims effectively.
1 answered question
0 lawyer-reviewed